Casumo Casino Review

Our Verdict

Casumo has been around since 1998 and theyve built a solid reputation over those years. When you've been operating for that long, you generally know what you're doing - and it shows here. The site feels professional without being stuffy, the games load quickly, and the customer support actually responds in reasonable time rather than making you wait days for a reply.

Game Selection

Over 500 games powered by Microgaming and other top providers. You'll find everything from classic slots to progressive jackpots to live dealer tables. The variety is genuinely good - we didnt run out of things to try during testing. If you're into slots, there's plenty here. Table game selection is decent too, though not the biggest we've seen.

Bonuses and Promotions

The welcome bonus looks attractive at first glance - deposit £15 and get 100% match plus 100 free spins. But here's where you need to read carefully. The wagering requirements are 50x, which is higher than some competitors. It's not unfair, just not the loosest terms out there. Make sure you understand what you're signing up for before you claim it.

Withdrawals

This is where Casumo does well. Once you're verified, withdrawals process faster than many other casinos. We tested with a standard bank transfer and got our money within 3 business days. The verification process itself is thorough but thats actually reassuring - they take security seriously. You'll need to provide ID and proof of address, which is standard for UK licensed casinos.

Customer Support

Live chat is available 24/7 and we tested it multiple times at different hours. Response times were consistently good - usually under 2 minutes to connect with someone. The support staff actually seemed to know what they were talking about rather than just reading from scripts. Email support is slower, expect 12-24 hours for a response.

The Downsides

No casino is perfect. The mobile app could be smoother - it works fine but doesnt feel as polished as the desktop site. Some games load slower on mobile than they should. The wagering requirements on bonuses are higher than we'd like to see. And if you're someone who likes obscure payment methods, the options here are fairly standard - nothing exotic.

Bottom Line

Casumo is a reliable choice if you want a casino that's been around long enough to iron out the problems. It's not the flashiest option out there, but sometimes dependable is better than exciting. Good game selection, fast payouts, and responsive support make this worth considering. Just read those bonus terms carefully before you deposit.